How Muwakil collects, uses, and protects personal information when you use our sites and services.
Muwakil Group ("we", "us") respects your privacy. This Privacy Policy explains what information we collect, why we collect it, and your choices. It applies to muwakilgroup.com and, where referenced in your agreement, our products and professional services.
We may collect identifiers and contact details you submit (name, email, company, phone), account and billing information for products, technical logs (IP address, device type, browser), usage data within our applications, and content you provide when you contact support or apply for roles.
We use information to provide and improve services, authenticate users, process payments, communicate about updates, analyze product usage, secure our systems, comply with law, and—where permitted—send relevant marketing that you can opt out of.
We share data with subprocessors that help us operate infrastructure, payments, email, analytics, and customer support, under contracts that require appropriate safeguards. We may disclose information if required by law or to protect rights, safety, and integrity of our users and services.
We use cookies and similar technologies as described in our Cookie Policy to remember preferences, measure performance, and support security. You can manage non-essential cookies through your browser or our cookie controls where available.
We implement administrative, technical, and organizational measures designed to protect personal data. No method of transmission over the Internet is completely secure; we encourage strong passwords and safe handling of credentials.
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing and to lodge a complaint with a supervisory authority. Contact us to exercise applicable rights.
We retain personal data for as long as needed to fulfill the purposes described in this policy, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category and contract.
Our services are not directed to children under the age where parental consent is required in their jurisdiction. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us so we can delete it.
We may update this Privacy Policy from time to time. We will post the revised version with an updated "Last updated" date and, where changes are material, provide additional notice as appropriate.
For privacy requests or questions, use the contact options on our website. Please include enough detail for us to verify and respond to your request.
Last updated: April 2026